Refund Policy
Last updated 23 October 2026
Before work starts
If your order is still in Paid status (we haven't started building), you can cancel it for a full refund. Open a ticket from your dashboard or contact us with your order number.
After work starts
Once an order moves to Processing or Building links, the work has started and we can't refund it in full. If something has gone wrong on our side, tell us and we'll fix it or offer a partial refund for the undelivered part.
Cancelled by us
If we cancel your order (for example, because a target site isn't allowed under our terms), you get a full refund.
How refunds are paid
Refunds go to your RankRonin wallet straight away, or back to your original payment method on request. Refunds to a bank account or card take a few working days to show up, depending on your bank.